1. Information We Collect

We collect information that you provide directly to us when you:

  • Make a purchase or create an account.
  • Sign up for our newsletter.
  • Contact our Maison Concierge via email or WhatsApp.
  • Information collected includes: Name, email address, shipping/billing address, phone number, and payment information.

2. How We Use Your Information

Your data allows us to provide a premium shopping experience, specifically to:

  • Process and fulfill your luxury handbag orders.
  • Communicate with you regarding your shipments or inquiries.
  • Send exclusive invitations to new collection launches (with your consent).
  • Improve our website functionality and user experience.

3. Information Sharing

Naila Maison does not sell, rent, or trade your personal information to third parties. We only share data with trusted partners necessary to run our business, such as:

  • Payment Processors: To securely handle transactions.
  • Courier Services: To deliver your purchases to your doorstep.
  • Legal Requirements: If required by law or to protect our brand’s rights.

4. Data Security

We implement rigorous security measures, including SSL encryption, to protect your personal data. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your private information.

5. Your Rights

You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights, please contact us at naila.maison@hotmail.com.

6. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect some features of the site.

7. Contact Us

For any questions regarding this Privacy Policy, please reach out to our team:

  • Email: naila.maison@hotmail.com
  • WhatsApp: 0507435000