How long does delivery take?
Standard delivery within the UAE takes 2–4 business days. International times vary by destination and are shown at checkout.
Which payment methods do you accept?
We accept major cards via secure checkout, plus supported local and instalment options including Tabby. All prices are in AED.
Can I return or exchange an item?
Yes — unworn items in original condition can be returned within 30 days. See our Returns & Exchanges page.
How do I track my order?
You will receive a shipping confirmation by email, and you can follow your order from your account.
Are your pieces authentic?
Every Naila Maison piece is crafted from the finest materials and arrives in signature packaging with our assurance of quality.
How do I care for my jewellery?
Store pieces individually, keep them away from moisture and perfume, and polish gently with a soft cloth.
Still need help?
Email care@nailamaison.com, call +971 50 743 5000, or message us on WhatsApp.